Returns Policy

CANCELLATION AND RETURNS POLICY                                                                                                  

If you wish to cancel your order you can notify us by email at sales@boilerpartscenter.co.uk before we have dispatched the goods to you

Where goods have already been dispatched, The customer may only return products to Boiler Parts Center, and receive a credit or refund, on the following conditions: 

Please note some of the part are dispatched directly from our suppliers to speed up delivery and availability. Hence we may ask for returns to be sent back directly to the suppliers who dispatched the item to you. We will deal with all refunds directly with yourselves.

Please consult manufacturers for advice if unsure that this is the fault prior to ordering and upon receipt of the part please compare before removing packaging to confirm that the part is correct for the boiler. 

ALL GAS CARRYING PARTS MUST BE FITTED BY A GAS SAFE REGISTERED ENGINEER. - BE SAFE - NOT SORRY.Gas Safe Register Logo

PLEASE NOTE:

We are NOT a BUY IT TO TRY IT SERVICE.


Please diagnose the problem properly before you order.